podcast:
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Results by Design: UX Insights for Business Leaders
UpTop
Welcome to “Results by Design: UX Insights for Business Leaders,” the podcast that dives deep into the world of UX design, strategy, and insights, with a laser focus on reducing friction at those critical moments in the customer journey.
Our mission is to equip business leaders like you with the knowledge and tools needed to leverage UX methods and strategies to achieve tangible business outcomes and create lasting value.
In each episode, we bring you expert interviews, real-world case studies, and practical advice to help you navigate the complex landscape of user experience design.
Join us as we explore innovative approaches to enhance your products and services, optimize customer interactions, and ultimately drive success for your organization.
Whether you’re a seasoned executive or just starting to explore the world of UX, “Results by Design” is your go-to resource for unlocking the potential of user experience to achieve remarkable results.
Tune in, take action, and design your way to success!
Learn more about us and visit our website!
https://uptopcorp.com /
episode:
From Misalignment to Momentum: A Leader’s Guide to Breaking Down Silos and Driving Collaboration
vota
Welcome to UpTop’s podcast series, Results by Design: UX Insights for Business Leaders!
In our latest episode, Craig Nishizaki chats with Deborah Roberts, Senior UX designer at UpTop, about the challenges and solutions for bridging silos in companies.
Deborah shares her experiences working with major brands like Amazon and B2B companies like F5 and Everbridge, discussing the impact of organizational structure, communication, and cultural dynamics on team alignment.
Together, they explore actionable steps to foster collaboration, including structured workshops, user journey mapping, and regular check-ins that build trust and empathy across departments.
🔍 What You’ll Learn:
• Why silos form and their impact on user experience
• Practical strategies to promote cross-functional teamwork
• The role of leadership in sustaining alignment
• Tools like user journey maps and North Star prototypes to visualize collaboration goals
Join us as we explore innovative approaches to enhance your products and services, optimize customer interactions, and ultimately drive success for your organization.
Learn more about and visit our website: https://uptopcorp.com /
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Episode Particulars
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Craig Nishizaki | Head of Business, UpTop: https://www.linkedin.com/in/craignishizaki /
Deborah Roberts | Sr.
UX Designer, UpTop: https://www.linkedin.com/in/deborahrobertsdesign /
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Connect with UpTop
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LinkedIn: https://www.linkedin.com/company/uptopcorp /
Website: https://uptopcorp.com /
Twitter [X]: https://twitter.com/UpTopCorp
YouTube: https://www.youtube.com/@uptopcorp
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PODCAST Links
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